Privacy policy

Last updated: October 2, 2026

Riving Store, operated by EMBERNEST STUDIO LLC ("we," "us," or "our"), respects your privacy.

Our online store is hosted through Shopify. When you visit our store, make a purchase, create an account, contact us, or otherwise interact with our services, information about you may be collected and processed as necessary to provide our services.

Information We Collect

Depending on how you interact with our store, information collected may include:

  • Name;

  • Billing address;

  • Shipping address;

  • Email address;

  • Telephone number;

  • Order and transaction information;

  • Product preferences and shopping activity;

  • Device and browser information;

  • IP address and other technical information;

  • Communications you send to customer support;

  • Information necessary to prevent fraud and protect our store and customers.

Payment information may be processed by Shopify and the applicable payment provider. We generally do not directly store complete payment-card numbers.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Provide order and shipping updates;

  • Provide customer support;

  • Handle returns and refunds;

  • Maintain customer accounts;

  • Detect and prevent fraud, abuse, and security incidents;

  • Maintain and improve our store;

  • Comply with legal, regulatory, tax, accounting, and contractual obligations;

  • Send marketing communications when permitted by applicable law and according to your preferences.

Shopify

Our store is hosted by Shopify, which provides the ecommerce infrastructure that allows us to offer products and services to you.

Shopify may process personal information in connection with your use of our store.

Service Providers

We may disclose information when reasonably necessary to service providers that help us operate our business, such as:

  • Shopify;

  • Payment processors;

  • Shipping and logistics providers;

  • Fraud-prevention providers;

  • Analytics providers;

  • Customer-service providers;

  • Information technology and hosting providers;

  • Professional advisers where appropriate.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, business, or others.

Cookies and Similar Technologies

Our store and service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide functionality, measure performance, prevent fraud, and, where permitted, support advertising and marketing.

Your available privacy choices may depend on your location.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Your Privacy Rights

Depending on where you live, applicable law may provide rights relating to your personal information, which can include rights to request access, correction, deletion, or a copy of certain information, and rights concerning certain uses or disclosures of personal information.

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, contact:

support@rivingstore.com

We may need to verify your identity before completing certain requests.

Children's Privacy

Our services are not intended for children to purchase products independently where they lack the legal capacity to enter into the transaction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, legal obligations, or other circumstances change.

The current version will be posted on this website with its updated effective date.

Contact

Questions concerning privacy may be sent to:

Riving Store
Operated by EMBERNEST STUDIO LLC
1043 Sparks St SW, Apt C
Atlanta, GA 30310
United States

Email: support@rivingstore.com